Consumers National Bank has been providing personalized financial service to individuals, families, businesses and farms since 1965 as an independent community-focused bank. They opened their Alliance location in 1999 and give back to the community that has kept them going strong by volunteering for and supporting many non-profit and community organizations each year.

Consumers Bancorp, Inc. Director James Hanna (standing left) and Chairman of the Board, Laurie McClellan (standing right) greet shareholders at the 50th Annual Shareholders Meeting Dinner in 2015.

Dedicated to Their Customers for over 50 Years

More than 50 years ago, a dedicated group of businessmen and farmers from Minerva, Ohio, worked tirelessly to realize their dream of establishing an independent, community-focused bank. With five employees and assets of $300,000, the bank’s first branch and corporate office of the Minerva National Bank—now Consumers National Bank—opened in Minerva on September 7, 1965.

In the succeeding years, Consumers National Bank opened 12 more offices in the neighboring communities of Salem, Waynesburg, Hanoverton, Carrollton, Alliance, Lisbon, Louisville, East Canton, Malvern, Hartville, Jackson-Belden, and Bergholz, plus two loan production offices in Stow and Wooster. Throughout all this growth the bank has stayed true to its dedication to remain an independent community-focused bank that provides personalized financial service to individuals, families, businesses and farms.

Strong Commitment to the Alliance Community

Consumers National Bank has served the Alliance community from its Minerva location since 1965 and opened its fifth office in Alliance in 1999. The Alliance office was the bank’s third location in Stark County and served its expanding customer base in the northeastern portion of the county.

Consumers National Bank opened the Alliance office to support its growing customer base in the community. By becoming an Alliance business itself, Consumers has enjoyed acceptance by many of the locally-owned and operated businesses. As an active member of the Alliance Area Chamber of Commerce and supporter of Alliance community organizations and non-profit groups, the bank has developed strong, mutually beneficial relationships in the business community.

In 2010, in keeping with its community investment philosophy, the bank engaged local contractor Alliance Ventures to renovate the branch to accommodate increased customer activity. The primary goal was to improve accessibility to all customers. The renovation also created more privacy for customers and improved the flow through the lobby, established a waiting room with increased seating and a second drive-thru teller lane was added and the existing drive-up ATM for improved accessibility. In short, after 11 years of successful growth, the bank renewed its commitment to the Alliance community which continues today.

During construction of Consumers National Bank’s new corporate headquarters and branch in 2016 on the location of the original 1965 building in Minerva, employees and directors were invited to sign one of the steel beams used in the construction of the building to commemorate the event. Their state-of-the-art headquarters and branch features 30,000 square feet of office space with a banking lobby and administrative offices on the first level and corporate offices on the second level.

Finding Ways to Make Alliance Theirs Since 1999

Consumers National Bank operates on a community-based banking model. It is a business philosophy that permeates all aspects of their organization and motivates them to be dedicated to strengthening communities not only by serving customers, but also by doing business in the community.

In Alliance, the bank’s commitment to the community includes supporting and encouraging their employees to get involved in organizations that support the community. Rick Baxter, Vice President, Business Development Officer, has been a member of the Rotary Club of Alliance and is serving as the current President of the organization. Julie Schlemmer, Sales & Service Manager of the bank’s Alliance branch, is a member of the Alliance Kiwanis Club. Rick and Julie also represent Consumers at the Alliance Chamber of Commerce of which the bank has been a longtime member. The bank has been a regular sponsor of Chamber events such as the Annual Meeting Dinner, Balloon Lift-off, Carnation Festival, and is an advertiser in the Chamber newsletter.

At the corporate level, Ralph J. Lober, II, President and CEO of Consumers National Bank is active with the Alliance Area Development Foundation. Consumers Bancorp, Inc. has held its annual Shareholder Meeting in Alliance at Courtney’s Banquet Center and the Alliance County Club, of which the bank is a member, as part of the bank’s commitment to do business in the community. Bank employees have also held membership at the Alliance Women’s Club and held lunch seminars there focused on financial education for women.

In addition to memberships in community organizations and obtaining goods and services from local Alliance businesses, Consumers donates time and financial support to a wide variety of non-profit and community organizations in Alliance. Following is just a sample of some of the organizations that have received support from Consumers National Bank:

  • Alliance Area Concert Association
  • Alliance Area Domestic Violence Shelter
  • Alliance Arid Club Foundation
  • Alliance Association of Office Professionals
  • Alliance Community Hospital Foundation
  • Alliance Family YMCA
  • Alliance Firefighters
  • Alliance High School
  • Alliance Historical Society
  • Alliance Symphony Orchestra
  • Alliance YWCA

Ralph J. Lober, II, President and CEO of Consumers National Bank volunteered his time to teach participants of Kent State University’s Rural Scholar Program about Personal Financial Management including how to manage credit, balance a checkbook, create and stick to a budget among other topics. The Rural Scholar Program is a college access program designed to assist first-generation college-bound students from Columbiana County.

A Great Place to Work in Alliance

Consumers National Bank employs 135 full and part-time employees, seven of whom work at the bank’s Alliance branch at 610 West State Street.

Job seekers interested in employment that includes supporting their community and customers would be well served to explore opportunities at Consumers National Bank. A position at Consumers goes well beyond the financial arena. Employees offer all the personal and business services of consolidated, nationwide financial institutions, but with a big difference—the personal touch of a locally-owned, neighborhood bank.

They consider each staff member a valuable part of their strategy, encouraging continuing education and offering opportunities for advancement within the company. Consumers is pleased to offer their associates a generous benefits package and competitive wages as well as an excellent management team, strong culture and stability for employees.

Consumers National Bank celebrated its 50th anniversary in 2015 with nine employees who each worked at the bank for more than half of that time. Three of these employees have over 30 years of tenure each, including (left to right) Betty Laubacher, Credit Analyst; Pat Sarchione, Executive Assistant; and Theresa Linder, AVP, Sales & Service Manager, and Corporate Secretary.

Consumers National Bank developed its own peer-to-peer mentorship program to provide a rich learning and growth experiences that will develop employees in their current roles and as well as individuals. Employees participating in the program for the first time are being introduced to the program in a group meeting.